Director Clinical Informatics and Practice Transformation-SWHR
Director Clinical Informatics and Practice Transformation-Southwestern Health Resources-Clinically Integrated Network (SWHR-CIN)
At Southwestern Health Resources (SWHR), we believe healthcare can be more integrated, accessible, and affordable for all. Our purpose is simple yet powerful: to build a better way to care, together. SWHR is a patient-centered, clinically integrated network that brings together academic and community clinicians, researchers, hospitals, and ambulatory facilities. We partner with physicians to drive a new model of value-based, high-quality, data-driven healthcare—serving everyone in the communities we touch.
By combining the strengths of UT Southwestern Medical Center and Texas Health Resources, we’ve built the largest provider network in North Texas, giving our team members the opportunity to make a meaningful impact at scale. Healthcare in the U.S. is evolving rapidly, and SWHR is committed to leading that change—moving healthcare forward, together.
Position Summary
The Director, Clinical Informatics & Practice Transformation provides leadership for the Clinical Informatics and Practice Transformation function, translating organizational strategy into departmental priorities, operational plans, and transformation initiatives that improve quality performance, population health outcomes, provider engagement, workflow efficiency, and value-based care success. This role develops functional plans and road maps aligned with organizational objectives and leads complex, cross-functional initiatives that advance clinical transformation across Southwestern Health Resources.
Working in partnership with physicians, operational leaders, analytics teams, care management teams, quality leaders, and technology teams, the Director identifies opportunities for improvement, informs technology and capability planning, and promotes adoption of data-driven clinical and operational practices.
The Director is accountable for the execution, prioritization, operational performance, and continuous advancement of the Clinical Informatics & Practice Transformation function and for achieving measurable improvements in quality performance, population health outcomes, provider engagement, workflow efficiency, value-based care success, and organizational transformation through leadership of Clinical Informatics and Practice Transformation initiatives.
. · Work location: Hybrid, but the expectation is to be in the office at least two days/week in Farmers Branch, TX.
Position Duties
Functional Leadership
. Leads the day-to-day operation, development, and maturation of the Clinical Informatics & Practice Transformation function.
. Develops departmental priorities, annual objectives, and operational road maps aligned with organizational strategy.
. Establishes departmental goals, performance expectations, and success measures.
. Advances Clinical Informatics capabilities that support organizational quality, population health, utilization management, and value based care goals.
. Promotes continuous improvement and operational effectiveness across departmental activities.
Clinical Informatics & Practice Transformation
. Leads implementation of approved Clinical Informatics and Practice Transformation initiatives.
. Develops and executes plans that improve quality performance, patient outcomes, provider engagement, and operational effectiveness.
. Identifies opportunities to improve clinical workflows, reduce variation, and increase adoption of evidence-based practices.
. Leads cross-functional efforts to advance practice transformation and workflow optimization.
. Supports implementation of scalable, data-informed solutions that improve clinical and operational performance.
Strategic Planning & Initiative Development
. Develops recommendations regarding departmental priorities, operational improvements, and future capability development.
. Identifies opportunities to advance Clinical Informatics services and organizational performance.
. Evaluates proposed initiatives based on anticipated clinical, operational, quality, and value-based care impact.
. Develops business cases and recommendations supporting departmental and organizational objectives.
. Contributes subject matter expertise to strategic planning activities.
Technology & Capability Development
. Collaborates with technology, analytics, and operational partners to translate clinical needs into functional requirements and implementation plans.
. Provides leadership input regarding technology road maps, solution prioritization, workflow optimization, and capability development.
. Supports adoption and utilization of approved technology solutions that improve clinical and operational performance.
. Identifies opportunities to leverage existing and emerging capabilities to advance organizational goals.
Director-Level Partnership & Cross-Functional Leadership
. Partners with directors, physicians, operational leaders, quality leaders, analytics teams, care management teams, and technology leaders to align priorities and advance organizational objectives.
. Leads initiatives requiring coordination across multiple departments and stakeholder groups.
. Facilitates collaboration among clinical, operational, and technical teams.
. Represents Clinical Informatics & Practice Transformation in leadership forums, operational committees, and governance discussions.
. Influences organizational decisions through analysis, recommendations, business case development, and subject matter expertise.
Leadership & Talent Development
. Provides leadership, coaching, and development for Clinical Informatics team members.
. Establishes performance expectations and promotes accountability.
. Builds team capabilities that support departmental and organizational objectives.
. Fosters a culture of collaboration, innovation, and continuous improvement.
Decision-Making Authority
. Establishes departmental priorities and annual work plans aligned with approved organizational strategy.
. Prioritizes departmental initiatives, work streams, and operational activities.
. Determines implementation approaches, stakeholder engagement strategies, and departmental operating processes.
. Develops recommendations regarding staffing plans, technology investments, workflow enhancements, and capability development.
. Develops business cases supporting proposed initiatives and organizational improvements.
. Recommends opportunities for growth, operational enhancement, technology adoption, and capability advancement.
. Provides leadership recommendations regarding clinical workflow optimization, provider engagement, and practice transformation strategies.
Scope of Accountability
. Development and execution of departmental priorities and initiatives.
. Achievement of departmental goals and performance objectives.
. Advancement of Clinical Informatics capabilities supporting organizational needs.
. Leadership of cross-functional initiatives and transformation efforts.
. Development of recommendations regarding technology, staffing, workflow, and capability investments.
. Achievement of measurable quality, population health, operational, and value-based care outcomes.
Strategic Outcomes & Success Measures
. Accountable for achieving measurable outcomes through effective leadership of Clinical Informatics and Practice Transformation initiatives.
Education
Bachelor's Degree in clinical informatics, public health, healthcare administration, or related field required
Master's Degree in clinical informatics, public health, healthcare administration, or related field preferred
Experience
7 years progressive healthcare experience, including a minimum of three years in a leadership, clinical informatics, practice transformation, quality improvement, population health, or clinical operations capacity. Demonstrated success leading physician engagement, clinical workflow redesign, and cross-functional transformation across multiple practices or organizational entities. Experience using clinical data, quality measures, registries, dashboards, and patient work lists to identify opportunities and drive measurable performance improvement.
5 years licensed clinical background preferred. Experience in value-based care, clinically integrated networks, Arcadia or other population health
programs, HEDIS, or NCQA DAV preferred.
Licenses and Certifications
RN - Registered Nurse in state of Texas or PharmD is required upon hire
Skills
Expertise in translating clinical opportunities into workflows involving documentation, structured data capture, care-gap closure, referrals, outreach, and care management.
Strong knowledge of clinical application systems, statistics, and advanced computer skills. Working knowledge of data collection, aggregation, and display techniques.
Advanced interpersonal skills with ability to communicate effectively and concisely both verbally and in writing.
Must be able to organize, prioritize, and demonstrate excellent time management skills.
Why Southwestern Health Resources
As a Southwestern Health Resources you’ll enjoy: comprehensive benefits, including a 401(k) with match; paid time off; competitive health insurance choices; healthcare and dependent care spending account options; wellness programs to keep you and your family healthy; tuition reimbursement; a student loan repayment program; and more.
Explore Southwestern Health Resources Careers for more information and to search all career opportunities.
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