Health Insurance Intake Specialist – Utilization Management - Southwestern Health Resources (SWHR)

Here’s What You Need

Education

·       High School Diploma or equivalent required.

·       Associate’s Degree preferred.

Experience

• Require 2 years of Medical Referrals and Preauthorization experience in a Healthcare setting.
• Require 2 years’ experience in a high production environment in a Healthcare setting.

Skills & Abilities

·       High level experience in data entry with accuracy.

·       Excellent typing skills.

·       Excellent phone etiquette.

·       Ability to provide “customer service focus”

·       Work requires ability to communicate effectively with various levels of internal and external contacts.

·       Work requires ability to work with confidential information on daily basis.

·       Interpersonal and teamwork skills to contribute to objectives of organization.

·       Adaptability/flexibility to react positively to changes in work environment.

·       Initiative to improve productivity and quality of work.

·       Knowledge of specific regulatory, Managed Care requirements.

·       Must be proficient in various word processing, spreadsheet, graphics, and database programs including Microsoft Word, Excel, Access, PowerPoint, Outlook, etc.

·       Working knowledge and ability to apply professional standards of practice in work environment.