Medical Social Services Community Resource Specialist SWHR CIN
The ideal candidate will possess the following qualifications:
Education
High
School Diploma or Equivalent Required
Associate's Degree Healthcare or Social Service field Preferred
Experience
2 years’ experience in Customer Service driven environment Required
1 year experience in Healthcare environment, preferably in a Physician Practice
Outpatient setting, Required
Knowledge of EMR systems including Flowcast, Epic and Allscripts with knowledge
of HIPPA Strongly Preferred
Skills
Position requires excellent communication and phone skills, as well as the
ability to build trust and credibility while working independently
Customer service, caring and has a desire to serve others, primarily with geriatric population
Strong organizational skills, ability to multi-task and set priorities and get desired results
Negotiation and influencing skills and Problem solving skills
Proficient in Microsoft Office applications
Knowledge of medical terminology
Supervision
Individual Contributor
ADA Requirements
Working Indoors 67% or more
Physical Demands
Light Work