Clinical Quality Improvement Program Manager, PCP Quality
Education
Bachelor's Degree Healthcare or Engineering field 7 Years Experience in quality improvement/performance improvement as a primary role with a minimum of 2 years supervisory experience Required
OR
Master's Degree Healthcare or Engineering field 6 Years Experience in quality improvement/performance improvement as a primary role with a minimum of 2 years supervisory experience Required
Experience
- 7 Years Experience in quality improvement/performance improvement as a primary role with a minimum of 2 years supervisory experience w/Bachelor's degree.
- Experience in healthcare delivery environment preferred.
- 6 Years Experience in quality improvement/performance improvement as a primary role with a minimum of 2 years supervisory experience w/Master's degree.
- Experience in healthcare delivery environment preferred.
- Project Management in a Process Improvement setting highly preferred with Six Sigma black Belt required. PMP given priority.
Licenses and Certifications
SSBBC - Six Sigma Black Belt Certification or equivalent Upon Hire Required OR
SSMBBC - Six Sigma Master Black Belt Certification or equivalent Upon Hire Required
Skills
In-depth knowledge of Six Sigma DMAIC, DFSS, systems engineering, IHI Model for Improvement, Theory of Constraints and/or Theory of Profound Knowledge
Ability to develop relevant KPIs and metrics in alignment with organization strategic plan
Analytical skills to differentiate between special cause and common cause variation
Ability see across boundaries and care settings which a service and/or information value stream flows
In-depth knowledge with the human side of change and Tuckman's model of team development
Strong change management and facilitation skills
Ability to function independently with limited or minimal supervision
Ability to effectively collaborate with individuals at all levels of the organization
Ability to prioritize and organize large scale projects across the health system
Ability and skills with A3 management process and quality improvement tools, such as Microsoft Project, Visio, Excel, SharePoint, or Minitab
Southwestern Health Resources Clinically Integrated Network (SWHR CIN) is a partner company of Texas Health. If hired for this position, you will become a SWHR CIN employee rather than a Texas Health employee.