Patient Navigator SWHR CIN
The ideal candidate will possess the following qualifications:
Education
High School Diploma or equivalent Required
Experience
Six months of Healthcare Scheduling or Healthcare Office experience Required
High Volume Call Center experience Strongly Preferred
Referral Processing experience Preferred
Demonstrated knowledge of intermediate computer skills Preferred
Skills
Exceptional customer service skills
Strong organizational skills and ability to prioritize
Follow protocols and standards
Accurate, efficient and dependable
Strong verbal and written communications with all levels of people; bi-lingual a plus
Demonstrates good judgment
Consults with others and shares knowledge
Computer Skills: Excel, Word, Outlook
Supervision
Individual Contributor
ADA Requirements
Working Indoors 67% or more
Physical Demands
Sedentary