Patient Outreach Care Coordination Specialist SWHR CIN
Thanks for your interest in the Patient Outreach Care Coordination Specialist SWHR CIN position.
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The ideal candidate will possess the following qualifications:
Education
High School Diploma or Equivalent Required
Experience
Two Years of Healthcare Outbound Call Center or Related Experience Required
Customer Service Skills Strongly Preferred
Medical Terminology working knowledge Strongly Preferred
Electronic Medical Records (EMR) Experience Strongly Preferred
Skills
Verbal and written communication skills to other staff, patients, vendors, and other contacts.
Demonstrate the skill of patient confidentiality while handling all patient personal health information and records.
Demonstrate experience in providing superior customer service in call center/healthcare customer service environment.
Possess a strong work ethic and a high level of professionalism.
Proficient computer skills including but not limited to Microsoft Office suite applications such as Word, Excel, and a variety of standard office equipment.
A team player who handles multiple projects simultaneously in a fast paced environment.
Verbal and written communication skills to other staff, patients, vendors, and other contacts.
Demonstrate the skill of patient confidentiality while handling all patient personal health information and records.
Demonstrate experience in providing superior customer service in call center/healthcare customer service environment.
Possess a strong work ethic and a high level of professionalism.
Proficient computer skills including but not limited to Microsoft Office suite applications such as Word, Excel, and a variety of standard office equipment.
A team player who handles multiple projects simultaneously in a fast paced environment.
Supervision
Individual Contributor
ADA Requirements
Working Indoors 67% or more
Physical Demands
Sedentary