Program Manager – Population Health Service
Thanks for your interest in the Program Manager – Population Health Service position.
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Qualifications
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Bachelor's Degree Healthcare, Business or Administration (required)
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Master's Degree (preferred)
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3 years’ experience in a Project Management role AND
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3 years of Healthcare Insurance Industry Experience OR
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3 years of Experience Supporting Outcome Metrics (with Bachelor's Degree) Required
OR
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4 years relevant experience in Lieu of a Degree (required) AND
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7 years’ experience in a Project Management role AND
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3 years of Healthcare Insurance Industry experience OR
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3 years of experience Supporting Outcome Metrics (without Bachelor's Degree) (required)
Position Responsibilities SWHR Program Manager PHSC support the operational development, implementation, and on-going quality improvement and effectiveness of the Clinical programs. Recruit, Lead, and Mentor staff by example and through timely feedback to exceed program expectations. Collaborate with the clinical and interdepartmental leaders to ensure full alignment of all CM/DM/Clinical programs. Recommends and implements processes to maintain operational efficiency, including ceasing non-value add work. Leads the planning and implementation of assigned Clinical projects and programs and present reports defining progress, problems, and solutions. Constantly monitor and track project progress and report findings to the leadership team. Develops and implements Standard Operating Procedures for program functions. Develops and maintains departmental reports. Assist Compliance Manager in auditing documents for quality and accuracy. Proficient user of organization’s computer- based software applications and administrator for new and current users. Demonstrate strong commitment to client service and deliver quality work product. Use interpersonal/ communication skills and strategies with individuals to achieve: (a) desirable/acceptable outcomes/ responses (b) perceptions of satisfaction or acceptance of those involved. Comply with established procedures and personnel policies. Perform procedures required by the assignment: (a) safely, without causing harm (b) effectively, achieving the intended outcome/result (c) efficiently, using the fewest possible resources (d) legally, within the scope of practice/policy. Establish and/or revise priorities based on: (a) urgency of the patient or organization’s need (b) resource availability (c) predetermined schedules (d) other department’s/ personnel’s expectations. Ensure activities are prioritized to achieve desired results. Seeks direction when lack of clarity exists to maximize performance. Meets team goals by ensuring individual actions are aligned with the team’s needs. Meet expectations and requirements of internal and external customers and treat them with respect; establish and maintain effective relationships with customers and gain their trust and respect. Additional duties may be added.
In addition to the required qualifications, a successful Program Manager PHSC will:
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be proficient in various word processing, spreadsheet, graphics, and database programs including Microsoft Word, Excel, Access, PowerPoint, Outlook, etc.
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have strong analytical and organizational skills
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have working knowledge and ability to apply professional standards of practice in work environment
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have knowledge of specific regulatory, managed care requirements
Why Southwestern Health Resources
As a Southwestern Health Resources you’ll enjoy: comprehensive benefits, including a 401(k) with match; paid time off; competitive health insurance choices; healthcare and dependent care spending account options; wellness programs to keep you and your family healthy; tuition reimbursement; a student loan repayment program; and more.
As a Southwestern Health Resources you’ll enjoy: comprehensive benefits, including a 401(k) with match; paid time off; competitive health insurance choices; healthcare and dependent care spending account options; wellness programs to keep you and your family healthy; tuition reimbursement; a student loan repayment program; and more.
Moving healthcare forward
At the heart of SWHR are people who help people. We care about those we serve and each other. To be the national leader in providing population-based healthcare, our more than 850 employees use their knowledge, data insights and clinical experience to deliver care to the right patient, at the right time and in the right setting. By connecting physicians to patients and clinical insights to better outcomes, SWHR lowers costs, optimizes value, and builds a better healthcare system for all.
At the heart of SWHR are people who help people. We care about those we serve and each other. To be the national leader in providing population-based healthcare, our more than 850 employees use their knowledge, data insights and clinical experience to deliver care to the right patient, at the right time and in the right setting. By connecting physicians to patients and clinical insights to better outcomes, SWHR lowers costs, optimizes value, and builds a better healthcare system for all.
We invite you to learn more about us at www.southwesternhealth.org.
Let’s move healthcare forward – together.
Highlights:
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Combining the strengths of UT Southwestern Medical Center, Texas Health Resources and more than 2,500 community physicians, we offer the largest provider network in North Texas. SWHR covers approximately 700,000 patient members across 16 counties in North Texas.
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SWHR is the parent organization of Care N’ Care Insurance Co., a leading regional Medicare Advantage health plan organization that serves approximately 17,000 patients in North Texas.
Additional perks of being a SWHR Program Manager PHSC
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Gain a sense of accomplishment by contributing in a teamwork environment
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Positively impact patients’ quality of life
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Receive excellent mentorship, comprehensive training and dedicated clinical leadership resources
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Enjoy opportunities for growth
Explore Southwestern Health Resources Careers for more information and to search all career opportunities.
Our Recruitment team invites you to contact us with any questions at recruitment@texashealth.org.